Shipping and Delivery
Shipping & Delivery Information
At HandN Company Ltd, we strive to provide convenient and reliable shipping options to ensure that your orders reach you in a timely manner. Below, you'll find detailed information about our shipping policies and delivery procedures:
1. Shipping Methods:
We offer multiple shipping methods to accommodate your needs and preferences:
2. Shipping Rates:
Shipping rates are calculated based on various factors, including the shipping method selected, the destination of the package, and the weight or dimensions of the items ordered. You can view the shipping rates applicable to your order during the checkout process before finalizing your purchase.
3. Order Processing Time:
Orders are typically processed and shipped within 48 hours of being placed. Please note that order processing times may vary depending on product availability, order volume, and other factors. You'll receive a confirmation email with tracking information once your order has been processed and shipped.
4. Tracking Your Order:
Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package through our shipping carrier's website. Please allow up to 24 hours for tracking information to be updated after your order has been shipped. If you have not received an SMS or Email with the tracking number of your order, please Contact Us so that we can review and determine the status of your order.
5. International Shipping:
We offer international shipping to select countries worldwide. International shipping rates and delivery times may vary depending on the destination and shipping method selected. Please note that customs duties, taxes, and import fees may apply to international orders, and customers are responsible for any additional charges incurred.
6. Shipping Restrictions:
Certain items may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. These restrictions may affect the availability of shipping options or delivery times for specific products or destinations. We strive to comply with all applicable regulations and provide alternative shipping solutions whenever possible.
7. Shipping to Multiple Addresses:
At this time, we can only ship orders to a single address per transaction. If you wish to send items to multiple addresses, please place separate orders for each shipping address.
8. Delivery Issues:
In the rare event that you encounter any issues with the delivery of your order, such as delays, damages, or missing items, please contact our customer support team immediately. We'll work diligently to resolve any delivery issues and ensure that you receive your order in satisfactory condition.
For more information or assistance regarding shipping and delivery, please don't hesitate to contact our customer support team at info@handn-co.com or +359 89 425 1225. We're here to help!
Thank you for choosing HandN Company Ltd. for your online shopping needs. We appreciate your business!
